You ask a number of people to perform a number of typical tasks on your website or intranet. Or on a mock-up, if you’re in the process of building a new one. The test is performed on an individual basis. The test person should belong to your target group. Everything the test person does and says is recorded font-family so that you and your web team can check and analyze the data afterward.
Remote moderated user testing
As time is money, so the biggest disadvantage of classic testing is now been removed, earlier participants have to come to your place or you have to reach to them but with remote user testing it no such condition.
With remote user tests, the moderator and test participant can be wherever they want to be, as look as they’re looking at the same website on some screen or other. With screen sharing software that’s a piece of cake nowadays.
If your user has a webcam, you can also see their face. Which makes it a good alternative for in-person moderated user testing.
We often do remote moderated testing if we need test participants from different countries. It’s also a great solution if you only want to test something small: one particular page or step in a process.
Remote unmoderated user testing
As you probably already guessed, there is no moderator in this type of testing. The test participant surfs to a site and reads the tasks from the screen.
There are 2 main variations of remote unmoderated user testing where you have footage of the test participant’s action on your website as well as feedback:
Recorded image and sound
To be fair, I’m not a big fan of this method. Remote user testing relates to classic user testing like sardines to caviar. Many test participants you get with these tools look and sound as if they’re semi-professional test users. You also hardly have any control over the quality of the selection of your user panel.
Recorded mouse movements and time
In this method, you don’t see the test participant and you don’t hear them. They see the task on the screen, perform the task and fill out a questionnaire to give additional feedback on each task. It can be a useful and quick way to collect input from a large group of people.
testmate100.wordpress.com 